What information do we collect?
The form records your name, email address, optional phone or WhatsApp number, property area, selected offer and referral source. Do not submit title deeds, identity documents, key codes, alarm details or property access instructions through the form.
Why do we use it?
KIYI uses the information to answer your request, assess whether the service is suitable, propose a route date and measure how the enquiry reached us. It is not added to third party advertising lists or used for automated decision-making.
Storage and access
Enquiries are stored on access-controlled Cloudflare infrastructure. Only authorised people involved in KIYI's customer and field operations may access them. Enquiries that do not become customers are intended to be deleted within 12 months unless a legal need requires longer retention.
Your requests
You may request access, correction or deletion by submitting a new form marked “data request”. Before a paid property visit, customers receive the final legal notice, contract, liability limits and key handover documents approved for the operating company.